by BlastRoom
Judge what a sender's word choice and sentence style reveal about purpose and standing in a letter of complaint.
#sender_s_voice#matatag_english_9

40 questions
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A resident writes to a water district: 'Our supply has been cut since 3 August, nine days now.' What does this sentence do in the letter?
A homeowner writes to the city engineering office about an open trench. Which sentence fits that sender and recipient?
A subscriber is sending a formal letter to a telecom provider. Which subject line fits that letter?
A letter opens: 'As chair of the Barangay Malinis sanitation committee, I write about the uncollected garbage on Ilang-Ilang Street.' What does the opening phrase establish?
A parent is writing to a school principal about a canteen charge. Which version actually states the complaint?
A sender writes about a repair visit. Which wording reports the fact without claiming the technician intended it?
A customer wants an appliance dealer to act. Which sentence names a remedy the dealer can actually carry out?
A bus passenger writes to a bus company about a missed stop. Which sentence should the letter carry?
A sender writes: 'Pursuant to your advisory, you guys still have not shown up.' Which describes this sentence?
Which revision repairs 'Pursuant to your advisory, you guys still have not shown up' without softening the complaint?
A letter to a subdivision association says: 'The main gate has been jammed since Monday.' Which sentence best follows it?
A subscriber writes: 'As a customer since 2021, I have paid PHP 1,499 every month without a missed bill.' What does this sentence establish?
Which sentence tells the recipient plainly who has to act?
A sender wants a reply by a set time. Which closing line states that clearly?
A letter to a water district reads: 'Kindly be advised na our line is busted na po since last week.' What is wrong with the style?
Which sentence keeps a formal register throughout?
A complaint to an appliance dealer includes: 'Ur delivery guys never txted me back.' Why is this unsuited to the letter?
Which sentence reports a delayed order in wording the recipient can verify?
A sender writes to a bus company: 'Do you even bother to train your drivers?' What does this sentence do to the letter?
A parent writes to a school principal about a lost uniform order. Which opening fits that relationship?
Which sentence keeps the complaint on the company rather than on one named worker?
A letter to a telecom provider says: 'I was slightly inconvenienced by the ten-day outage.' Why does this wording weaken the letter?
Which sentence states the effect of a failure in a way a recipient can weigh?
A sender writes to a barangay captain about a blocked canal. Which sentence carries the complaint firmly and clearly?
Which version reports the same facts most clearly to a city engineering office?
A sender writes to an appliance dealer: 'I am requesting a replacement unit.' Why is this better than 'I demand a replacement unit'?
A complaint to a water district is addressed 'Dear Sir/Madam' although the letter names Engineer Lira Bautista as the recipient. Which greeting fits?
Which sentence states the background a recipient needs before the complaint itself?
A sender writes: 'Your company deliberately overcharged every household on our street.' Why can the sender not make this claim?
A sender adds: 'Send me the home address of the technician who came here.' Why does this line not belong in the letter?
A passenger's complaint about a bus route should be sent to whom?
A formal letter of complaint may close with a threat to shame the recipient online if no reply comes.
A letter of complaint states a specific failure, the effect it had, and the remedy the sender is asking for.
Writing 'failed to deliver' instead of 'lied about delivering' keeps the letter to what the sender can honestly report.
A letter reads: 'I would appreciate it if the fee were reviewed at some point.' Why does this weaken the remedy?
Which sentence asks a subdivision association for the money back most clearly?
A whole letter uses 'shocking', 'insulting' and 'unbelievable' in every paragraph. What does this word choice do to the sender's purpose?
A sender writes to a telecom provider: 'Fix the line however you think best; I only need service by Friday.' What does this sentence show?
A letter to a city engineering office says: 'Hi po! Notwithstanding your memo, wala pa rin pong nangyayari.' Which repair fits the letter?
Which sentence keeps a firm complaint and a courteous register at the same time?
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Point of View in Formal Correspondence
20 questions