by BlastRoom
Identify the parts and format of a complaint letter and what each part must carry.
#complaints#matatag_english_9

20 questions
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A letter reads: "I bought a two-door refrigerator from your Cabanatuan branch on 3 March 2026, Official Receipt No. 4471." Which part of the letter does this sentence belong to?
A letter prints this block above the greeting: "Ms. Lorna Bataclan / Branch Manager, Aguila Home Appliances / 27 Rizal Street, Cabanatuan City". Which part is it?
A complaint letter to a water district includes the line "Dear Engineer Salcedo:". Which part of the letter is that line?
A complaint letter to Bituin Bus Lines ends with "Respectfully yours," on its own line before the sender's name. Which part of the letter is that line?
A letter carries this line between the greeting and the first paragraph: "Re: Faulty water meter at 14 Sampaguita Street, Reference No. WD-2291". Which part is it?
At the top right of a complaint letter stands: "Unit 4B, Camia Residences, Malolos City / 12 April 2026". Which part of the letter is that?
Below the closing phrase a letter prints a handwritten name, then "Marisol T. Ferrer / Unit Owner / [email protected]". Which part is that?
Below the signature block, a complaint letter to an appliance dealer prints: "Encl.: Photocopy of Official Receipt No. 8842". Which part of the letter is that line?
What must the subject line of a complaint letter carry?
What must the opening paragraph of a complaint letter carry?
What must the closing paragraph of a complaint letter carry?
A letter reads: "I am therefore asking for a replacement meter and a corrected bill of PHP 640 within fifteen days." Where in the letter does this sentence belong?
A letter has a heading, a salutation, a full body and a signed close, but nothing between the heading and "Dear Ms. Cruz:" naming who is being written to. Which part is missing?
A letter to a telecom provider ends: "Our line has been dead since 2 May 2026. Respectfully yours, Danilo Ocampo." Which required part is missing?
A neat letter to a subdivision association names the recipient, the problem and the repair wanted, but the office cannot tell where to send its reply. Which part is missing?
A complaint letter to a city engineering office prints "Very truly yours," and then the next page begins. Which part is missing?
A complaint about a delayed order is being sent to Panday Hardware. Which subject line does its job best?
A sender is complaining to a bus company but does not know the name of the officer who will read the letter. Which salutation fits a formal complaint?
In a complaint letter, the heading carries the sender's own address and the date the letter was written.
A barangay resident's letter body says only: "Your crew left the road open for weeks and nobody cares. Please close it by Friday." Which part of the body is missing?
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40 questions