A message closes: "Sincerely yours, Renato Villamor, Assistant Manager." Which feature marks this as formal correspondence?

A letter carries this line above the greeting: "Re: Delayed repair of Meter No. 4472, Bayanihan Water District." Which part of a formal letter of complaint is this line?

In a formal letter of complaint, which part comes immediately before the body?

A complaint opens: "I know your office handles many requests each week, and last year's repair was done well. The leak, however, has now run for eleven days." Which politeness strategy opens this letter?

Aling Marites is writing to Barangay Captain Delos Reyes about a blocked canal. Which sentence states the complaint firmly and still keeps a respectful register?

Which version of a complaint about a late delivery is too indirect for the recipient to know what went wrong?

Mr. Cortez is writing to Kalayaan Bus Lines because a driver passed his paid stop. Which remedy is specific and within the company's power?

An extract reads: "Your technician came, looked at the box, and left again. Please fix it." What background does this complaint fail to give?

A learner texts a classmate: "The aircon in Room 9 is dead again. Tell Ma'am Lopez before the bell, ha?" What is the sender's purpose?

An email replies: "We have received your letter and referred it to our billing unit. You may expect a reply within five working days." What does the sender actually promise?

Liza is sending a letter to Ms. Fabregas, a school registrar she has never met. Which greeting fits that relationship?

A learner sends this to the City Engineering Office: "Hi po! Just checking if you guys fixed our road na." What is wrong with this line for that recipient?

Mr. Ilagan's home phone line failed for two days. Which claim can he NOT honestly make in his letter of complaint?

Ms. Bautista sends a complaint to the subdivision association and quietly copies twelve neighbors without telling the association. Which rule of ethical transmission does this break?

A complaint about a late parcel asks the shop to send the courier's home address and payslip. Why is this request improper?

A draft reads: "You people never do your job and I am sick of it." Which revision fixes the register without softening the complaint?

A message reads: "The bench delivered on July 8 arrived with a cracked leg. Please replace it before July 20." What kind of correspondence is this?

A message reads: "May I ask which documents a transferee must submit, and until when your office accepts them?" What kind of correspondence is this?

A letter of complaint states a specific failure, describes its effect, and asks for a remedy.

Which subject line best fits a complaint to Sampaguita Appliance Center about a refrigerator repaired twice and still faulty?