Several banks now let customers open accounts online, send documents by phone and speak to advisers by video. Choose the best heading.

The museum has added evening tours, family workshops and short talks in the garden. Visitor numbers have risen since these changes began. Choose the best heading.

At the sports centre, members can book courts by app, borrow rackets and join weekend coaching sessions. Staff say beginners are using the centre more often. Choose the best heading.

The new library card works on buses, at the swimming pool and for borrowing books. The council hopes one card will make public services simpler. Choose the best heading.

A small hotel has removed plastic bottles, fitted low-energy lights and buys vegetables from nearby farms. Guests are told about the changes when they arrive. Choose the best heading.

Many office workers now choose quiet rooms, shared desks or home working on different days. Managers say the fixed desk is becoming less important. Choose the best heading.

The college has introduced online forms, shorter interviews and text reminders before appointments. Fewer students are missing meetings with support staff. Choose the best heading.

The park has clean paths, new benches and signs about local birds. Even so, the manager says its real success is that neighbours now meet there every weekend. Choose the best heading.

Prices have risen, delivery times are longer and some products disappear from shelves for days. Together, these signs show that shops are struggling with supply problems. Choose the best heading.

The café has more tables outside, a simpler menu and staff who speak several languages. The owner says the aim is clear: tourists should feel welcome. Choose the best heading.

The factory uses less water, checks machines daily and trains workers to report leaks. These steps all support one goal: safer and cleaner production. Choose the best heading.

Students read short articles, underline key words and compare possible answers in pairs. The teacher says the main lesson is not speed, but careful evidence. Choose the best heading.

The town repaired the old market roof, added lights and moved weekend stalls closer together. Officials say the project is really about bringing life back to the centre. Choose the best heading.

A delivery company has electric vans, route-planning software and lockers near train stations. Its director says the main challenge is cutting pollution from the last part of each journey. Choose the best heading.

Since the night bus was cancelled, restaurant workers pay more for taxis and some customers leave earlier. Several businesses report lower evening sales. Choose the best heading.

After the school banned phones during lunch, pupils talked more, queues moved faster and teachers reported fewer arguments. Choose the best heading.

Because the river path flooded twice last winter, the cycling club lost members and a nearby bike shop sold fewer repairs. Choose the best heading.

When the clinic moved its booking system online, older patients made more phone calls for help and reception staff spent longer explaining forms. Choose the best heading.

Since the entrance fee rose, fewer families visit the aquarium and the gift shop has reduced staff hours. Choose the best heading.

After the company stopped free parking, more employees used buses and the car park had empty spaces each morning. Choose the best heading.