You telephone a hotel and want a room with two beds for Friday and Saturday. What do you say?

You need to know whether a single room is available on Tuesday night. What do you ask?

You want the hotel to make a reservation under your family name, Martin. What do you say?

You are booking and want to ask whether any room with a sea view remains. What do you say?

You will arrive very late and need the hotel not to give away your booked room. What do you say?

Before reserving, you want to know whether breakfast is included in the room price. What do you ask?

You booked a room earlier and want to make sure the hotel still has it for tomorrow. What do you say?

Your plans changed, and you need to cancel your hotel booking for the weekend. What do you say?

You want to reserve a room for three nights beginning next Monday. What do you say?

At check-in, the receptionist needs to see your identification document. What does she say?

At check-in, the receptionist must find your booking in the system. What does she ask?

The receptionist needs to know the length of your stay when you check in. What does she ask?

At check-in, the receptionist gives you a registration card to complete. What does she say?

Your room is ready, and the receptionist gives directions to it. What does she say?

At check-in, you ask when breakfast is served. What does the receptionist reply?

The hotel needs a card to guarantee possible extra charges at check-in. What does the receptionist ask?

At check-in, the receptionist explains the required departure time. What does she say?

You arrive before your room is ready. The receptionist offers to keep your luggage. What does she say?

You are in your room and need to connect to the hotel's wireless internet. What do you ask?

You want to use the hotel's swimming pool but do not know where it is. What do you ask?

Your room is on a high floor, and you need to know whether the hotel has an elevator. What do you ask?

You need more towels sent to your room. What do you say to reception?

The air conditioning in your hotel room is not working. What do you tell reception?

Your room is too noisy, and you want a different room. What do you say?

You are leaving and want to pay the hotel bill with a bank card. What do you say?