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Practice making and responding to complaints politely through fun speaking challenges.
12 questions
One question set, multiple game modes. Tap any game to see it in action. Not sure which to pick?
Answer to place stones and capture territory.
Outrun the snow together.
Earn blasts, then hunt the other team.
Answer to earn energy, then climb.
The class blasts through walls together.
Bid on mystery lots. Most money wins.
Sell tours. Nice, standard, or a total scam.
Answer, restock, and serve the rush.
More correct answers pulls the rope your way.
Answer, then shoot down the alien wave.
Answer, then tap to leap the frozen ridge.
What is a complaint?
Which expression is appropriate to make a polite complaint?
You ordered fried rice, but you received noodles. What should you say?
What should you do when making a good complaint?
A customer says, “My food is cold.” Which response is the most appropriate?
What does “I apologize for the inconvenience” express?
A customer complains about a broken product. What is an appropriate response?
What should you do after listening to a complaint?
Based on the restaurant dialogue in the PPT, what problem does the customer experience?
Which sequence best represents the complaint process in the PPT?
A customer says, “I have been waiting for 30 minutes.” What is the best response?
What should you do at the end of a complaint conversation?
Crack the passcode before the zombies get in.
Answer, then swat bugs for bonus points.
Race through questions at your own speed.
Same question on every screen. Fastest wins.
Pick a tile, answer, hit bonuses and steals.
160 questions
