A message closes: "Sincerely yours, Renato Villamor, Assistant Manager." Which feature marks this as formal correspondence?

A letter carries this line above the greeting: "Re: Delayed repair of Meter No. 4472, Bayanihan Water District." Which part of a formal letter of complaint is this line?

In a formal letter of complaint, which part comes immediately before the body?

A complaint opens: "I know your office handles many requests each week, and last year's repair was done well. The leak, however, has now run for eleven days." Which politeness strategy opens this letter?

Aling Marites is writing to Barangay Captain Delos Reyes about a blocked canal. Which sentence states the complaint firmly and still keeps a respectful register?

Which version of a complaint about a late delivery is too indirect for the recipient to know what went wrong?

Mr. Cortez is writing to Kalayaan Bus Lines because a driver passed his paid stop. Which remedy is specific and within the company's power?

An extract reads: "Your technician came, looked at the box, and left again. Please fix it." What background does this complaint fail to give?

A learner texts a classmate: "The aircon in Room 9 is dead again. Tell Ma'am Lopez before the bell, ha?" What is the sender's purpose?

An email replies: "We have received your letter and referred it to our billing unit. You may expect a reply within five working days." What does the sender actually promise?

Liza is sending a letter to Ms. Fabregas, a school registrar she has never met. Which greeting fits that relationship?

A learner sends this to the City Engineering Office: "Hi po! Just checking if you guys fixed our road na." What is wrong with this line for that recipient?

Mr. Ilagan's home phone line failed for two days. Which claim can he NOT honestly make in his letter of complaint?

Ms. Bautista sends a complaint to the subdivision association and quietly copies twelve neighbors without telling the association. Which rule of ethical transmission does this break?

A complaint about a late parcel asks the shop to send the courier's home address and payslip. Why is this request improper?

A draft reads: "You people never do your job and I am sick of it." Which revision fixes the register without softening the complaint?

A message reads: "The bench delivered on July 8 arrived with a cracked leg. Please replace it before July 20." What kind of correspondence is this?

A message reads: "May I ask which documents a transferee must submit, and until when your office accepts them?" What kind of correspondence is this?

A letter of complaint states a specific failure, describes its effect, and asks for a remedy.

Which subject line best fits a complaint to Sampaguita Appliance Center about a refrigerator repaired twice and still faulty?

A letter reads: "I bought a two-door refrigerator from your Cabanatuan branch on 3 March 2026, Official Receipt No. 4471." Which part of the letter does this sentence belong to?

A letter prints this block above the greeting: "Ms. Lorna Bataclan / Branch Manager, Aguila Home Appliances / 27 Rizal Street, Cabanatuan City". Which part is it?

A complaint letter to a water district includes the line "Dear Engineer Salcedo:". Which part of the letter is that line?

A complaint letter to Bituin Bus Lines ends with "Respectfully yours," on its own line before the sender's name. Which part of the letter is that line?

A letter carries this line between the greeting and the first paragraph: "Re: Faulty water meter at 14 Sampaguita Street, Reference No. WD-2291". Which part is it?

At the top right of a complaint letter stands: "Unit 4B, Camia Residences, Malolos City / 12 April 2026". Which part of the letter is that?

Below the closing phrase a letter prints a handwritten name, then "Marisol T. Ferrer / Unit Owner / [email protected]". Which part is that?

Below the signature block, a complaint letter to an appliance dealer prints: "Encl.: Photocopy of Official Receipt No. 8842". Which part of the letter is that line?

What must the subject line of a complaint letter carry?

What must the opening paragraph of a complaint letter carry?

What must the closing paragraph of a complaint letter carry?

A letter reads: "I am therefore asking for a replacement meter and a corrected bill of PHP 640 within fifteen days." Where in the letter does this sentence belong?

A letter has a heading, a salutation, a full body and a signed close, but nothing between the heading and "Dear Ms. Cruz:" naming who is being written to. Which part is missing?

A letter to a telecom provider ends: "Our line has been dead since 2 May 2026. Respectfully yours, Danilo Ocampo." Which required part is missing?

A neat letter to a subdivision association names the recipient, the problem and the repair wanted, but the office cannot tell where to send its reply. Which part is missing?

A complaint letter to a city engineering office prints "Very truly yours," and then the next page begins. Which part is missing?

A complaint about a delayed order is being sent to Panday Hardware. Which subject line does its job best?

A sender is complaining to a bus company but does not know the name of the officer who will read the letter. Which salutation fits a formal complaint?

In a complaint letter, the heading carries the sender's own address and the date the letter was written.

A barangay resident's letter body says only: "Your crew left the road open for weeks and nobody cares. Please close it by Friday." Which part of the body is missing?